2019 Primary Stroke Center Certification Webinar Series

2019 Primary Stroke Center Certification Webinar Series


Start Date:
11/12/2019 9:00 AM


The Joint Commission offers this certification in collaboration with the American Heart Association/American Stroke Association.

The Joint Commission’s Disease-Specific Care (DSC) certification program, launched in 2002, is designed to evaluate clinical programs across the continuum of care. Joint Commission-accredited healthcare organizations may seek certification for care and services provided for virtually any chronic disease or condition. This premier 5-part webinar is designed to provide essential education to individuals responsible for Primary Stroke Center (PSC) certification.  

Continuing education is available for one year after each live session.

2019 live sessions will take place on dates listed below, 9:00am - 10:00am Central Time

November 12, 2019 - Expires: November 12, 2020
November 19, 2019 - Expires: November 19, 2020
December 3, 2019 - Expires: December 3, 2020
December 10, 2019 - Expires: December 10, 2020
December 17, 2019 - Expires: December 17, 2020

To participate, you can join the series at any time. Previous recordings will be made available on-demand after the live sessions.

On-demand recordings will be available after each live session.

Disease Specific Care: Primary Stroke Certification Webinar Series is an educational offering designed for unlimited use at one facility only. Special healthcare system discounts are available upon request.

Product Description

Product Description

The Joint Commission’s Disease-Specific Care (DSC) certification program, launched in 2002, is designed to evaluate clinical programs across the continuum of care. Joint Commission-accredited healthcare organizations may seek certification for care and services provided for virtually any chronic disease or condition. This premier 4-part is designed to provide essential education to individuals responsible for Primary Stroke Center (PSC) certification.  

Series Objectives

  • Help a person new to the stroke coordinator role to prepare for certification
  • Discuss the Joint Commission’s review process, standards, and challenging standards
  • Explain the role of the stroke team, the medical director, the stroke coordinator, and other valuable players that promote a unified approach
  • Proactively prepare an organization for the certification program, clinical practice guidelines, sustaining certification, performance measures


Field Director, Disease Specific Care
The Joint Commission
Associate Director
The Joint Commission
Healthcare Quality Evaluation
The Joint Commission
Karin V. Nystrom
Disease Specific Care Reviewer
The Joint Commission
Principal Consultant
Joint Commission Resources
Webinar Schedule

Webinar Schedule

Webinar #1:  The Onsite Review Process
November 12, 2019, 9:00-10:00 am Central Time

Faculty: Robin S. Voss, RN, MHA, TNCC-I, Field Director, Disease Specific Care, RPI Certified Change Agent/Yellow Belt, Division of Survey Management and Support, The Joint Commission (picture and bio attached)

Content Description:  The first webinar in this 4-part series will examine the on-site review process for Primary Stroke Center (PSC) Certification.  Faculty will discuss the review team, and the steps necessary to begin certification. Learn about the day of the certification review and the objectives of the tracer methodology review process (including individual tracer activity and system tracer data-use).  Learn how the review activities impact the scoring and the assessment of compliance with the standards, and their relationship to the quality and safety of patient care.  Proactively prepare your center for review, learn from your peers through the 10-minute Q&A session, and be ready for your on-site review day(s).

Webinar #2:  New, Revised and Challenging Standards
November 19, 2019, 9:00-10:00 am Central Time 

Faculty: Tabitha Vieweg, MBA, BSN, RN, Associate Director, Department of Standards and Survey Methods, Division of Healthcare Quality Education, Certified Change Agent, The Joint Commission (picture and bio attached)

Content Description:  This webinar will focus on standards, and expectations set forth by the Joint Commission to help you ensure success.  Faculty will review not only the current Standards, what we know for 2020, but will present the 2019 Challenging Standards.  You will hear about tips for compliance, in addition to a review of the Requirements and Rationales, and Elements of Performance. Get a comprehensive review of what you need to know to achieve your Center’s performance expectations. 

Webinar #3:  Clinical Practice Guidelines
December 3, 2019, 9:00-10:00 am Central Time 

Faculty:  Karin V. Nystrom, MSN, APRN, FAHA, Disease Specific Care Reviewer, The Joint Commission.  Stroke Program Manager, Yale New Haven Hospital, New Haven, CT

Content Description:

This webinar will focus on how a Primary Stoke Center should demonstrate conformity with clinical practice guidelines or evidence-based practice.  Faculty will discuss the characteristics/appropriateness of “Good” Clinical Practice Guidelines and comprehensiveness required, tips for selecting guidelines, the unique factors for Primary Stroke Centers that should be considered during implementation, and expectations from The Joint Commission. 

Webinar #4:  Performance Measurement for Primary Stroke Center Certification
December 10, 2019, 9:00-10:00 am Central Time 

Faculty:  Karen Kolbusz, MBA, BSN, RN, Associate Project Director, RPI Certified Green Belt, Division of Healthcare Quality Evaluation, The Joint Commission

Content Description: This webinar will focus on performance measurement for Primary Stroke Center (PSC) Certification. Informational handouts will be provided on the eight stroke (STK) measure requirements previously in place. However, faculty for this presentation will focus on the two new performance measures that became effective in January 2019. Hear a detailed review of the Stroke Outpatient (STK-OP-1) Measure, on Door to Transfer to Another Hospital, and Comprehensive Stroke (CSTK-01) Measure, on National Institutes of Health Stroke Scale Score for Ischemic Stroke Patients. Faculty will provide practical guidance on how to collect data, how the measures are reflected for ongoing performance improvement efforts, and what the Joint Commission has learned from Centers since the launch of the measures.  Best practices, lessons learned, and tips will be presented. Take advantage of submitting your questions in advance for inclusion into the faculty content, and/or Q&A session. 

Webinar #5:  Preparing for Initial Primary Stroke Certification Utilizing a Gap Analysis Process
December 17, 2019, 9:00-10:00 am Central Time 

Faculty: Beth Glassford, RN, MSHA, FACHE, CJCP, Principal Consultant, Joint Commission Resources 

Content Description: This bonus webinar to our Primary Stroke Center Certification Series will close the loop for you on the previous content provided.  Learn from one of JCR’s Principal Consultants how to conduct a gap analysis, linking standards and guidelines, and most importantly, how to ensure a resolution and plan for any gaps.  Faculty will help you better understand how to guide you through the process of a gap analysis, data collection, and best practices and plan for implementation.  Take advantage of the opportunity to get your team’s questions answered during the live Q&A session.

Payment Options

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment.

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Continuing Education

Continuing Education

Because regulations and guidelines do change, it is a good idea to check for updates from your state, county or city on a regular basis and always before registering for a specific course to make sure it will be acceptable for your license/certification renewal

Summary of Continuing Education contact hours awarded for this program:

  • ACCME: 1.0 CME - AMA PRA Category 1 Credit(s).
  • ANCC: 1.0 CE
  • ACHE: 1.0 CE
  • CA Board of Registered Nursing: 1.0 CE

The Joint Commission is accredited to provide continuing education credit/hours by the following organizations:

The Joint Commission is accredited by the Accreditation Council for Continuing Medical Education (ACCME), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

The Joint Commission is authorized to award X hours or pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives.  Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or recertification.

CA Board of Registered Nursing:

Joint Commission Resources is provider approved by the California Board of Registered Nursing, provider number CEP 6381 for the listed contact hours.

Criteria for Successful Completion:

  • Full attendance at every session is a prerequisite for receiving full continuing education credits
  • Completion of program evaluation form
  • NOTE: For Pharmacists, you will be required to provide your NAPB # and DOB (MM/DD)

Conflict of Interest:
The Joint Commission maintains control over all continuing education content provided to ensure content integrity and minimize educational bias.  All education planners, faculty, content reviewers, authors and other involved with continuing education activities disclose any influencing relationships, or lack thereof including financial or commercial interests. Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact education content.

The designation of contact hours, credits, and/or approval of this activity refers to the recognition of the educational activity only and does not imply endorsement of any commercial product. The information presented at this program represents the views and opinions of individual presenters, and does not reflect the policies, opinions, endorsement of, or promotion by JCR or any accrediting/approving bodies affiliated with this program.

Clinicians should claim only the credit commensurate with the extent of their participation in the activity. The Joint Commission takes responsibility for the content, quality, and scientific integrity of this educational activity.

Privacy and Security of Learner’s Record:
All continuing education records, including personal information (PII) and learning accomplishments are secured. Records are released with the written permission and notification of the learner.

The Joint Commission is an authorized provider to provide continuing education units (CEUs) for select educational programs by The International Association for Continuing Education and Training (IACET).  CEUs are accepted by many companies, boards and organizations for specialty licenses and certifications.  For further information about IACET, check the website (www.IACET.org). Participants are strongly encourages to check with their specific state regulatory boards, employers or other agencies to confirm that educational programs taken from the Joint Commission for IACET CEUs will be accepted.

What is a Continuing Education Unit?
Through the Continuing Education Unit System, you receive formal recognition for improving your knowledge and skills by completing Joint Commission seminars.

Under the CEU system, one unit is awarded for completion of 10 hours of participation in our seminars and conferences in an organized, continuing education experience that provides responsible sponsorship, capable direction and qualified instruction.

What does the CEU mean to you and your career?
You receive immediate recognition for your career development efforts. A CEU certificate suitable from framing will be sent to you upon satisfactory completion of the Joint Commission seminar you have attended.

The CEU system…

  • Allows you to build a permanent record of achievement as you take part in education or training to further your career.
  • Provides a means for showing supervisors, personnel officers and others an official document that shows you have completed a seminar as part of your preparation for wider responsibilities and higher-level positions.
  • Offers a means for giving official confirmation of your completion of continuing professional education seminars to certification bodies, licensing boards and professional societies.

How many CEUs will you earn for your seminars/conferences you attend and complete the evaluation?

Length of Seminar

CEU Awarded

Maximum Allowable Hours of Absence

5 days


5 hours

4.5 days


4.5 hours

4 days


4 hours

3 days


3 hours

2.5 days


2.5 hours

2 days


2 hours

1 day


1 hour

Note: The exact number of CEUs earned depends on the format and the number of hours in the program. Each program is evaluated separately and the CEU values of some will differ from the values listed above.