2020 Hospital Breakfast Briefings Live Webinar Series


Our bestseller, Hospital Breakfast Briefings Live Webinar Series, is a great way to prepare your staff to maintain compliance in 2021. Educate your staff and maximize your budget dollars by having your whole team attend, and participate in this essential 13-part opportunity, either live or by listening to recorded sessions afterwards. Gather everyone together for a complete overview of the 2021 standards, chapter by chapter, including any changes or anticipated changes to the survey process. To learn more about this opportunity, dates, content and faculty, view the Product Description tab below.

See Webinar Schedule tab below for list of session topics.

To participate, you can join the series at any time. Previous recordings are made available on-demand after the live sessions. 

Hospital Breakfast Briefings Live Webinar Series is an educational offering designed for unlimited use at one facility only. Special healthcare system discounts are available upon request. Call Customer Service at 877.223.6866, option 1 or via email at jcrcustomerservice@pbd.com.

The Joint Commission Standards & Survey Process: Hospital Live Webinar Series
All levels
U.S. Standards
Product Description

Product Description

The Hospital Breakfast Briefings Live Webinar Series is your go-to webinar to hear the latest on the Comprehensive Accreditation Manual for Hospitals (CAMH) content. It was designed especially for hospital leaders and all staff involved in hospital accreditation, preparation, and survey readiness. Subject matter experts from The Joint Commission enterprise will teach you and/or your team the standards, elements of performance, expectations for survey, and any changes for the coming year. Learn from Surveyors, the Standards Interpretation Group (SIG) and JCR Consultants with personal experiences and best practices seen from organizations within the United States. Be in the know and be prepared through this 13-part live webinar series, also provided as a recorded, on demand product.


At the end of the program, the participant will be able to:

  1. Describe 2021 updates and revisions to the standards as related to the Comprehensive Accreditation Manual for Hospitals (CAMH)
  2. Discuss strategies to meet those standards identified as challenging
  3. Identify any changes in the survey process for 2021 to proactively prepare your organization

Intended Audience:

This webinar series is optimal for all accreditation leaders, coordinators, and clinical staff at a hospital, organization or system responsible for Joint Commission survey and standards compliance, including physicians, nurses, administration, legal, pharmacy, infection control, risk management, life safety and environment of care professionals, infection control, and all other clinical staff.

Education from the Experts:

The programs feature Joint Commission surveyors, JCR consultants, Central Office staff, and other experts who develop and interpret Joint Commission standards.

Webinar Format:

Organizations can sign up for one connection with multiple attendees participating in one conference room.

Webinar Schedule

Webinar Schedule

2020 Live Sessions: 9:00am - 10:30am CT (Thursdays)

Live Session Topic Original Air Date
Patient Safety Systems (PS) August 27, 2020
Provision of Care, Treatment and Services (PC) (pre-recorded) September 3, 2020
Emergency Management (EM)   September 10, 2020
Human Resources (HR), Nursing (NR) September 17, 2020
Infection Prevention and Control (IC) September 24, 2020
Information Management (IM), Record of Care, Treatment and Services (RC) October 1, 2020
Leadership (LD), Performance Improvement (PI) October 8, 2020
Life Safety (LS) October 15, 2020
Medication Management (MM) October 22, 2020
Medical Staff (MS) October 29, 2020
Rights and Responsibilities (RI), Transplant Safety (TS), Waived Testing (WT) November 5, 2020
Environment of Care (EC) November 12, 2020
National Patient Safety Goals (NPSG) November 19, 2020

On-demand recordings will be available after each live session.



Stephen Anderson, MBA, BSN, RN, FACHE, CJCP
Joint Commission Resources

Marisa Bartlett, BSN, MBA, CHSP, CHEP
Engineer, Department of Engineering
Standards Interpretation Group
The Joint Commission

Steven D. Chinn, DPM, MS, MBA, FACHE, CJCP, CPHQ
Joint Commission Resources

Diane Cullen, RN, MSN, BMA, CIC
Associate Director, Standards Interpretation Group (SIG)
Division of Healthcare Improvement
The Joint Commission

Beth Glassford, MSHA, MS, BSN, RN, CJCP, FACHE
Principal Consultant
Joint Commission Resources

Kenneth Hebert, MAOM, BS
Engineer, Department of Engineering
Standards Interpretation Group (SIG)
The Joint Commission

Don R. Janczak, PharmD, MS, RPh, BCPS, CJCP, CPHQ
Director, Medication Management
Joint Commission Resources

Field Director, Surveyor Management and Development
Accreditation & Certification Operations
The Joint Commission

Susan Senecal, MBA, RN, CJCP, CPHQ
Joint Commission Resources

Continuing Education

Continuing Education

Before registering for a program check for updates from your state, county or city on a regular basis to make sure it will be acceptable for your license/certification renewal.

Summary of Continuing Education contact hours awarded for this program:

  • ACCME: 1 hour for each session (total of 13 CEs)
  • ANCC: 1 hour for each session (total of 13 CEs)
  • ACHE: 1 hour for each session (total of 13 CEs)
  • ACPE: 1 hour for Medication Management session only (total of 1 CE)

Learn more about continuing education below.

Read more about Continuing Education

Payment Options

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
  4. On the bottom right, there is a section titled "Create Proforma Invoice."
  5. Click the "Proforma Invoice" button. (See image below.) 
  6. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866, option 1 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.