Product Description

Published annually, the 2021 accreditation standards books for hospitals, ambulatory care, and behavioral health care make a perfect reference guide—handy in meetings, for orientation and training, and as a practical overview of the Joint Commission’s accreditation requirements for achieving the Gold Seal of Approval^®. The standards books provide key information your health care organization needs to maintain continuous standards compliance and experience operational improvement.

Please note: Our standards books are abridged versions of the manuals and contain only the  standards requirements, a Glossary, and a standards applicability grid. They have every requirement that will be assessed onsite by a Joint Commission surveyor. The chapters with accreditation process information—such as policies and procedures, initiatives, and summaries—ARE NOT INCLUDED. If you need that additional information, or standards for another accreditation program, consider purchasing a 2021 Comprehensive Accreditation Manual for the most exhaustive accreditation information.)

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

1. 1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
2. 2. Enter your billing and shipping details. Select "Continue."
3. 3. The next screen will be a full summary of your order.
4. 4. On the bottom right, there is a section titled "Create Proforma Invoice."
5. 5. Click the "Proforma Invoice" button. (See image below.) 
6. 6. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866, option 1 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.