2021 Ambulatory Care Breakfast Briefings Webinar Series


The Ambulatory Care Breakfast Briefings Webinar Series is your go-to online education opportunity! Hear the latest on the Comprehensive Accreditation Manual for Ambulatory Care (CAMAC), including all you need to know for a successful survey, tips for implementation, preparing your team, in addition to sustaining your accreditation. To learn more about this 12-part essential education series, view Product Description tab below. 

Session Topics:

  • Patient Safety Systems (PS)
  • Environment of Care (EC)
  • Emergency Management (EM)
  • Human Resources (HR)
  • Infection Prevention and Control (IC)
  • National Patient Safety Goals (NPSG)
  • Leadership (LD), Performance Improvement (PI)
  • Life Safety (LS)
  • Medication Management (MM)
  • Rights and Responsibilities (RI), Transplant Safety (TS), Waived Testing (WT)
  • Provision of Care, Treatment and Services (PC)
  • Information Management (IM), Record of Care, Treatment and Services (RC)

To participate, you can join the webinar series at any time. Recordings will be made available on-demand after the scheduled  sessions. 

Ambulatory Care Breakfast Briefings Webinar Series is an educational offering designed for unlimited use at one facility only. Special healthcare system discounts are available upon request. Call Customer Service at 877.223.6866 option 1 or via email at jcrcustomerservice@pbd.com.

The Joint Commission Standards & Survey Process: Ambulatory Care Live Webinar Series
All levels
U.S. Standards
Product Description

Product Description

Join hundreds of your colleagues who participate in this series annually! The Ambulatory Care Breakfast Briefings Webinar Series is the essential education your organization needs. This 12-part webinar series is your go-to webinar to hear the latest on the Comprehensive Accreditation Manual for Ambulatory Care (CAMAC), and is a great way to prepare your staff and maintain compliance in 2022, all the while reducing the costs of travel and time. 

Receive a complete overview of the standards, and any known changes including that of the survey process as you prepare for 2022. All sessions will provide an overview, chapter by chapter led by Joint Commission enterprise leaders with insight and knowledge, providing tips and best practices for success. This distance learning opportunity really helps you maximize your education budgeted dollars by having your whole team attend. 


Upon completion of the webinar series, participants should be able to: 

  • Describe the 2021 updates and revisions to the ambulatory standards
  • Discuss the elements of performance as it relates to their role in accreditation preparation
  • Identify and discuss new changes to the survey process with peers and colleagues. 

Intended Audience:

This series intended for all levels of professionals who need to know the ambulatory care standards, and survey process. This may include, but is not limited to: administrators, clinical leadership, managers, and clinical professionals such as nurses, pharmacists, physicians, and social workers. The standards surround ambulatory surgery centers, community health, dental settings, primary care, office-based surgery, diagnostic imaging, telehealth, convenient care, urgent care, kidney care, sleep services or other ambulatory care settings.

To participate, you can join the series at any time. Previous recordings will be made available on-demand after the scheduled  sessions. Refer to the Webinar Schedule for details. 


Webinar Schedule

Webinar Schedule

2021 Sessions premiere at 9:00am Central on the following dates: 

Session Topic Date
Patient Safety Systems (PS) August 25, 2021
Environment of Care (EC) September 1, 2021
Emergency Management (EM) September 8, 2021
Human Resources (HR) September 15, 2021
Infection Prevention and Control (IC) September 22, 2021
Information Management (IM), Record of Care, Treatment and Services (RC) September 29, 2021
Leadership (LD), Performance Improvement (PI) October 6, 2021
Life Safety (LS) October 13, 2021
Medication Management (MM) October 20, 2021
Rights and Responsibilities (RI), Transplant Safety (TS), Waived Testing (WT) October 27, 2021
Provision of Care, Treatment and Services (PC) November 3, 2021
National Patient Safety Goals (NPSG) November 10, 2021

This schedule is subject to change.  




Stephen Anderson, MBA, BSN, RN, FACHE, CJCP
Joint Commission Resources

Joint Commission Resources

Diane Cullen, RN, MSN, BMA, CIC
Associate Director, Standards Interpretation Group (SIG)
Division of Healthcare Improvement
The Joint Commission

Beth Glassford, MSHA, MS, BSN, RN, CJCP, FACHE 
Principal Consultant
Joint Commission Resources

Kenneth Hebert, MAOM, BS
Engineer, Department of Engineering
Standards Interpretation Group (SIG)
The Joint Commission

Don R. Janczak, PharmD, MS, RPh, BCPS, CJCP, CPHQ
Director, Medication Management
Joint Commission Resources

Field Director, Surveyor Management and Development
Accreditation & Certification Operations
The Joint Commission

Angela Murray, MSN, RN
Project Director, Clinical, SSM
The Joint Commission

Continuing Education

Continuing Education

Before registering for a program check for updates from your state, county or city on a regular basis to make sure it will be acceptable for your license/certification renewal.

Summary of Continuing Education contact hours awarded for this program:

  • ANCC: 1 hour for each session (total of 12 CEs)
  • ACHE: 1 hour for each session (total of 12 CEs)
  • ACPE: 1 hour for Medication Management session only (total of 1 CE)

Learn more about continuing education below.

Read more about Continuing Education

Payment Options

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

  1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
  2. Enter your billing and shipping details. Select "Continue."
  3. The next screen will be a full summary of your order.
  4. On the bottom right, there is a section titled "Create Proforma Invoice."
  5. Click the "Proforma Invoice" button. (See image below.) 
  6. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866, option 1 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.


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