Product Description

The Joint Commission’s Speak Up™ patient safety program launched in March 2002. By 2017, the program had reached people in more than 70 countries and received numerous awards. For 2018, the Speak Up™ program was refreshed and relaunched in May to be more valuable and useful. The goal of Speak Up™ is to help patients and their advocates become active in their care.

Beginning in 2018, all new Speak Up™ campaigns will be comprised of four components:

• Infographic in three sizes: 8.5x11; 11x17; 24x36
• Animated video.
• Podcast featuring an expert on the topic.
• User’s guide on how and to whom organizations can distribute materials.

For health care organizations and providers, the benefits of using Speak Up™ include:

• Having a ready-made resource to give to patients and to help communicate about their care.
• Being able to share the materials with all patients, regardless of age or reading ability, since the infographics are easy-to-read, and animated videos are available as well.

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

1. 1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
2. 2. Enter your billing and shipping details. Select "Continue."
3. 3. The next screen will be a full summary of your order.
4. 4. On the bottom right, there is a section titled "Create Proforma Invoice."
5. 5. Click the "Proforma Invoice" button. (See image below.) 
6. 6. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866, option 1 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@pbd.com to have a proforma invoice created and emailed directly to you.