Product Description

• Overview of quality and safety as it relates to health care organizations in general and board members specifically
• Challenges surrounding quality and safety, including workplace violence, infection prevention and control, and emergency management
• Overview of The Joint Commission, including the accreditation survey process
• Board's role in improving quality and safety, including what The Joint Commission requires

• Helpful summaries of key topics that include easy-to-read infographics
• Quick snapshots of top areas of concerns for health care organizations
• Appendix that addresses the importance of developing a diverse, multidisciplinary board and tools for evaluating board effectiveness

Table of Contents

Click on the Table of Contents below for details.

Table of Contents

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card or a Paypal account available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
2. Enter your billing and shipping details. Select "Continue."
3. The next screen will be a full summary of your order.
4. On the bottom right, there is a section titled "Create Proforma Invoice."
5. Click the "Proforma Invoice" button. (See image below.) 
6. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Product Support at 877.223.6866, option 1 (+1 630 268 2990 outside the US) or via email at orders@jcrinc.com to have a proforma invoice created and emailed directly to you.

Thank you.