Product Description

All of the Advanced Disease-Specific Care Programs are included in each license:

• Acute Heart Attack Ready
• Acute Stroke Ready Hospital
• Chronic Kidney Disease
• Chronic Obstructive Pulmonary Disease
• Comprehensive Heart Attack Center
• Comprehensive Stroke Center
• Heart Failure
• Inpatient Diabetes
• Lung Volume Reduction Surgery
• Primary Health Attack Center
• Primary Stroke Center
• Spine Surgery
• Thrombectomy-Capable Stroke Center
• Total Hip and Total Knee Replacement
• Ventricular Assist Device

Instant access to Joint Commission standards and requirements:

• Get the information you need with quick-click navigation
• Easy searching and filtering by topic or chapter
• Set up your service profile to tailor views
• Automatic updates to keep current with standards and scoring 
• Understand how Joint Commission elements of performance relate to CMS requirements through our interactive crosswalk

License Details

• Each accreditation program is available through a separate license. 
• Any organization or individual may purchase a license.  
• Quantity discounts are only offered for multiple quantities purchased of the same license by program and type. 
• Click here to view the End User License Agreement.

To experience superior speed and performance, we highly recommend you download Google Chrome or Microsoft Internet Explorer 9. Click on the links to begin the download. Microsoft Internet Explorer 7 or below will not be supported officially.

For JCR product technical assistance, please submit an inquiry through our Contact Us form or reach out by email or phone.

License Type

Single User License
A single user license provides one person access the product. Multiple single user licenses can be purchased to allow more than one person access.

Site License
A site license provides access to all authorized staff of a single accredited organization. The site license allows all staff access to the product whenever they need it.

Pay by Check or Wire Transfer

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment.

To take advantage of this option:

1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
2. Enter your billing and shipping details. Select "Continue."
3. The next screen will be a full summary of your order.
   1. On the bottom right, there is a section titled "Create Proforma Invoice."
   2. Click the "Proforma Invoice" button. (See image below.) 
   3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 630 268 2990 outside the US) or via email at jcrcustomerservice@jcrinc.com to have a proforma invoice created and emailed directly to you.

Details

Payments
Payments submitted by check take up to 14 days to process.  If you are registering for a program less than 14 days away, please pay with a credit card or your registration may not be received in time and your seat may not be reserved.

Cancellations, Substitutions, and Transfers

Attendee Cancellations– 30 or more days prior to the event:

If you need to cancel your attendance at a live event, your registration fee, less a $100 processing fee, is refundable, if written notice of cancellation is received via e-mail to the below mailbox 30 days or more prior to the program date. Please include the attendee name, program name, date and order #.

Attendee Cancellations - less than 30 days prior to the event:

If you need to cancel your attendance at a live event less than 30 days prior, you may send an alternate attendee.  Please include the registrant’s name, program name, date, and order number as well as the alternate attendee’s full name, title, credentials, address, phone, and email address. Refunds will not be issued for cancellations received less than 30 days prior to the program or any no-shows. 

Event Cancellations:
Joint Commission Resources reserves the right to cancel or reschedule a program due to an insufficient number of registrants or other unforeseen circumstances. If a program must be cancelled, the registration fee will be refunded in full to each registrant. You may verify current program status on our website or by calling JCR Customer Service at 877.223.6866. Neither Joint Commission Resources nor The Joint Commission is responsible for a registrant's travel expenses in the event a program is cancelled. Participants are encouraged to purchase refundable tickets in case a program is cancelled or rescheduled.

Dietary Restrictions
Should you have any dietary restrictions for an upcoming event, please contact customer service via e-mail with the name and date of the program and any special accommodations that may be needed.  We will work with the catering staff to try to accommodate your needs. In some cases, it may be best to bring some of your own food to supplement what is provided.

Americans with Disabilities Act

If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to attend this Joint Commission Resources program, please e-mail Customer Service.

Conflict of Interest

Joint Commission Resources maintains control over all continuing education content provided to ensure content integrity and minimize educational bias. All education planners, faculty, content reviewers, authors, and others involved with continuing education activities disclose influencing relationships, or lack thereof, including financial or commercial interests. The Joint Commission ensures the accuracy and consistency of the application of accreditation criteria to ensure appropriateness of relationships and affiliations that may impact educational content.

Program Agendas and Faculty

Agendas are subject to change because we are always striving to improve the quality of your educational experience. Joint Commission Resources may substitute faculty with comparable expertise on rare occasions necessitated by illness, scheduling conflicts, and so forth.

Customer Service: 877-223-6866

Email JCR Customer Service

Suggested Attire: Business Casual

Due to the variation in meeting room temperatures and personal preferences, we recommend that you dress in layers for your comfort. 

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
2. Enter your billing and shipping details. Select "Continue."
3. The next screen will be a full summary of your order.
   1. On the bottom right, there is a section titled "Create Proforma Invoice."
   2. Click the "Proforma Invoice" button. (See image below.) 
   3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 630 268 2990 outside the US) or via email at jcrcustomerservice@jcrinc.com to have a proforma invoice created and emailed directly to you.